1. Service Scope
Jhatpat Courier Delivery provides local courier and logistics facilitation services. We may decline, suspend, or limit services where safety, legal, or operational concerns exist.
2. Customer Obligations
- Provide complete and accurate pickup and drop information
- Ensure parcel contents are lawful and safe to transport
- Avoid booking prohibited, restricted, or illegal goods
3. Pricing and Payments
- Charges are calculated using distance, timing, service zone, and parcel details
- Payments are processed through authorized third-party gateways
- Additional fees may apply for waiting time, reroutes, or special handling
4. Cancellation Terms
- Free cancellation is available before pickup
- Cancellation fees may apply after rider assignment or pickup
5. Liability and Disclaimers
- We are not liable for delays caused by traffic, weather, or other events outside reasonable control
- Liability for loss or damage is limited as per applicable company policy and law
6. Prohibited Goods
The following categories are strictly prohibited:
- Illegal goods
- Hazardous materials
- Any item prohibited by applicable law
7. Account Security
Users are responsible for maintaining account confidentiality. Suspected abuse, fraud, or misuse may lead to account restrictions or suspension.
8. Amendments
Jhatpat Courier Delivery may revise these terms from time to time. Updated terms become effective once published.
9. Contact
Phone: +91 9152052920 / +91 9152052930
Email: support@jhatpatcourierdelivery.com